Privacy Policy

SMOOTHIE KING FRANCHISES INC. PRIVACY POLICY

Effective Date:11/18/2022

Last Updated: May 18, 2026

This Privacy Policy (“Policy”) describes the information collected by or on behalf of Smoothie King Franchises, Inc. and certain related entities including, but not limited to SK USA Inc. and Smoothie King Co., Inc. (collectively “Smoothie King,” “we,” “us,” or “our”) through our website https://www.smoothieking.com/ (“Site”), including all of its subdomains, pages, and portals, our mobile application (“App”), and our interactions with you both online and offline (collectively, “Services”), and how that information is used and disclosed. If you have questions or concerns about this Policy, please contact us as set forth below.

Privacy laws and guidelines are part of a constantly changing environment. We may modify or update this Policy from time to time. Notice of changes that in our sole discretion are material will be posted on the Site or otherwise communicated to you. All changes will be effective immediately upon posting.

State Supplemental Privacy Notices: If you are a California resident, see the California Privacy Notice below. If you are a resident of any other U.S. state that has a privacy law in effect, please see the Supplemental State Privacy Notice section of this Privacy Policy below for additional information that may apply to you.

  1. Information We Collect

We may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you or your household (“Personal Information”) when you use our Services. The Personal Information we collect falls into three categories: (a) information you provide to us, (b) information we collect through automated methods, and (c) information we collect from other sources, each further detailed below. We will collect, use, and disclose such Personal Information pursuant to this Policy and applicable law.

Information You Provide to Us

We collect Personal Information that you provide directly to us. This may occur in the following ways:

General Inquiries: When you contact us, we collect the information you choose to provide, such as your name, email address, phone number, and the content of the message or attachments you submit. We use this information to respond to your request and communicate with you.

Healthy Rewards Accounts. To create a Healthy Rewards account, you must submit your name and email address. This data is used to populate a profile within your account. Use of the Healthy Rewards program is subject to the Healthy Rewards Program Terms and Conditions. For additional information about Healthy Rewards, please see our Healthy Rewards FAQ.

Purchasing Gift Cards. We may receive your contact information (e.g., name, address, phone number and email address) when you purchase a Smoothie King gift card. If you purchase a gift card, you are purchasing through Givex whose privacy policy can be found here: https://beta-wwws.givex.com/cws4.0/global-unix/cookies/privacy-en.html

Order & Payment Data. When you make a purchase or place an order online, we use third party PCI-compliant payment processors to help us facilitate payment. We have contracted with both WorldPay Limited (“World Pay”) and ParTech, Inc. (“ParPay”) to process payments made to Smoothie King. Smoothie King does not receive your credit card, debit card or other financial information when you make a payment- such information is provided directly to either World Pay or ParPay. However, Smoothie King does receive information about your purchase and your contact information (e.g., name, email address, mailing address, and phone number). Smoothie King may keep a record of purchases.

Applying to Work with Smoothie King. To submit job application materials online to work with Smoothie King, you will be redirected from our Site to a website operated by a third party. You may be required to create an account with that vendor. We encourage you to review the terms and privacy policy posted on that vendor’s website since this Privacy Policy does not govern your use of that website.

Sweepstakes & Contests. We may offer sweepstakes or contests. To participate you must submit certain information, which may include your name, email address, phone number, physical address, and other Personal Information.

Data Automatically Collected

We may use cookies, web beacons, pixel tags, social widgets, UTM codes and other tracking technologies (collectively “Tracking Technologies”) on our Site, App, and in our email and other electronic communications with you. Most browsers automatically accept Tracking Technologies. If you access our Site through a mobile device, we may automatically collect Personal Information about your device, your phone number, and your approximate physical location. Please refer to Section 9 below for information about your choices regarding Tracking Technologies.

Tracking Technologies may collect information such as:

  • IP addresses assigned to the computers and other devices you use;

  • Domain server

  • Type of device

  • Browser type, language and resolution

  • Internet service provider

  • Operating system

  • Access date and time

  • Clickstream data and mouse movement

Third-Party Tracking Technologies. We use third-party ad networks (called third-party ad servers or network advertisers) to deliver ads to you on our behalf across the internet, via email and media streaming services. The Site may include third-party Tracking Technologies, including those provided by Meta. Some of our ad network providers use pixels, which are small pieces of code (also known as an HTML code, JavaScript code, snippet or tag) that are placed on our Site that allows us and our providers to collect and track data on user behavior such as page views, clicks, and conversions by our Site visitors and customers when they have seen or clicked on our advertisements on other sites. This helps us and our providers gain insight into which ads are performing well, which audience types are engaging with our content, and which actions users are taking after clicking on our ads.

Advertising Technology Providers. We work with third-party advertising technology providers to track user activity after they see or click on advertisements. These providers may collect data about your interactions with our ads and use that information for their own and others’ advertising purposes, in accordance with their respective privacy policies. To manage your preferences regarding interest-based advertising, please refer to Section 9 of this Policy.

Google Analytics. In addition, we use Google Analytics to collect and process information about your use of the Site. Google sets Tracking Technologies on your browser or device, which causes your web browser to automatically send information to Google. Google uses this information to provide us with reports to better understand and measure how users interact with our Site. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google’s “Google Analytics Cookie Usage on Websites” page.

Video Content. The Site contain videos and embedded content provided by Smoothie King and other parties, including visible content and/or feeds scripts embedded in the Site’s code. Smoothie King and such other parties may collect data about how you interact with such content. For example, YouTube may collect usage data on videos embedded on the Site as described in YouTube’s Privacy Policy. By watching the videos and interacting with such content, you agree to the collection and use of such data. Even if you do not watch videos, YouTube may still collect certain information about your interactions with our Site if you are signed into your YouTube account or Google account when accessing our Site. YouTube, LLC is owned by Google. Please see Google’s Privacy Policy for more information.

Mapbox. The Services contain maps provided by third parties and/or service providers for your convenience. Smoothie King and such other parties may collect data about how you interact with the maps. For example, Mapbox may collect usage data on maps available via the Services. Please see Mapbox’s Privacy Policy for more information.

DNT Signals. Some browsers offer a “Do Not Track” feature that sends a signal to websites that a user does not want to be tracked. There is currently no industry standard for how companies should respond to these signals. As a result, our Site does not respond to Do Not Track signals at this time.

Data from Other Sources.

We may receive Personal Information about you from third parties in limited circumstances. We use this information for the purposes for which it was provided and as otherwise described in this Policy.


  1. How We Use Your Information

We use Personal Information that we collect for the following purposes:

As Stated or Agreed to at the Point of Collection. We use Personal Information for the purposes stated or agreed to (or as is obvious) at the point of collection. For example, we may use your Personal Information to respond to questions, comments, or complaints. We also use your Personal Information as otherwise requested or consented to by you.

Administration. We use Personal Information for administrative purposes, such as complying with audit requirements, managing risks, obtaining professional advice, and understanding user demographics and preferences.

Management of Services. We use Personal Information for Site and App management, such as troubleshooting problems, improving content and functionality, performing statistical analyses, customizing the Services for you and our other users, and to operate, maintain, and provide features and functions of the Services.

Advertising and Communications. We may use Personal Information to notify you of new products or features of our Services, notify you of changes to our website terms or this Policy, send transactional and other communications, including advertising communications. We may use third parties or service providers to deliver communications to you.

To Protect Our Rights; Comply with Laws. We may use Personal Information to protect our legal rights or interests, or those of other parties, including to bring a legal action against you or anyone who may be causing harm to us, our Services, or to other users of the Services. We may also use Personal Information to seek business, financial or legal advice, to respond to legal requests, or to comply with applicable laws, regulations, and reporting obligations.

Create Aggregated and De-Identified Data. We may process Personal Information to create deidentified and aggregated data. Any such deidentified and aggregated data is no longer subject to this Privacy Policy. Smoothie King is the sole and exclusive owner of such de-identified information.

How We Use Data Collected by Tracking Technologies. We use Tracking Technologies to: (i) make our Site function properly; (ii) provide personalized experiences; (iii) tailor our interactions with you; (iv) help with our marketing and advertising efforts; (v) provide us with valuable data and statistics about the usage and effectiveness of our Site (including conversion tracking); and (vi) help us improve our Site.

  • Online Behavioral Advertising. We use third-party Tracking Technologies to provide interest-based advertising services. These services may serve advertisements on our behalf that are customized based on predictions about your interests generated from your visits to websites (including our Site) over time and across different websites. The data collected may be associated with your Personal Information. Please see Section 9 of this Policy for additional information on how to control your preferences.

  • To change your preferences with respect to certain online ads or to obtain more information about ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads. Opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.

  1. Retention of Personal Information

We retain Personal Information only for as long as needed to fulfill the purposes described in this Policy, or as required by applicable U.S. laws. We take reasonable steps to delete Personal Information when it is no longer needed for these purposes or when we are legally required to do so. We may also delete Personal Information if we determine that it is inaccurate, incomplete, or no longer needed for our business operations. When deletion occurs, the information will be removed from active systems, but copies may remain in backup or archival systems where deletion is not practical.

  1. Disclosure of Personal Information

We may disclose Personal Information to the following categories of third parties, in compliance with applicable laws:

Affiliates. We may disclose Personal Information to our corporate subsidiaries and affiliates and with their respective officers, directors, employees, and agents for business and marketing purposes.

Vendors and Service Providers. We may disclose Personal Information to vendors and service providers that provide services for us. For example, we may disclose Personal Information to vendors, contractors and business partners to help us host and manage, improve content and functionality of, and support or provide the security of the Site and App. We also disclose Personal Information to vendors that provide marketing and advertising services. In addition, when you place an order via the Services, we collect certain information which will be shared and processed by our service providers. This includes information you submit such as your location, contact information, payment information, device information, any feedback or reviews, and other information related to your order. When you make a purchase through your account with a third-party delivery or pickup service, your information will be subject to the privacy policies of those third parties, not this Privacy Policy. Please review those terms.

Government Officials / Law Enforcement. We will cooperate with law enforcement and other governmental agencies, and may disclose Personal Information: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Smoothie King or any other party, or (iv) as otherwise appropriate and as otherwise permitted by applicable law.

Professional Advisors. We may disclose Personal Information to our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to Smoothie King.

Change in Ownership. In the event Smoothie King is the subject of a change of control or in the event the Services change ownership, in whole or in part, or in the event of a bankruptcy, receivership or a similar transaction, we may disclose Personal Information to the subsequent owner(s).

Other. We may disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).

  1. Children's Information

The Services are not directed to children under 13 years of age. We do not knowingly collect, sell, use, or share Personal Information from children under 13. If we obtain actual knowledge that any Personal Information has been provided by a child under the age of 13, we will promptly delete that information. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.

  1. Data Security

We use commercially reasonable technical and organizational measures to help secure Personal Information against loss, misuse, unauthorized access, disclosure, and alteration appropriate to the type of Personal Information processed. You understand that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect Personal Information, we do not guarantee the security of Personal Information and you provide Personal Information at your own risk.

  1. Access from Outside the United States

If you access the Services from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country of residence. By using our Services, you consent to such transfer, storage, and processing.

  1. Third-Party Websites

The Services may link to, or be linked from, websites not controlled by us. We are not responsible for third parties’ privacy policies or practices. This Policy does not apply to any third-party websites or to any data that you provide to third parties. You should read the privacy policy for each website that you visit.

We are active on social media, including Facebook, YouTube, X, Instagram, TikTok and LinkedIn (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. Your use of Social Media is governed by the privacy policies and terms of those platforms and not by this Policy. We encourage you to review those policies and terms.

  1. Your Choices

  • Tracking Technologies: To disable certain Tracking Technologies, including advertising (targeting) cookies, or to update your preferences, please click on the cookie preferences icon on the footer of our Site. You also may be able to disable Tracking Technologies by changing your browser settings, depending on your browser. These features and options are browser and device specific and are not uniform. You can usually find these settings in the options or preferences menu of your browser. You may also opt out from Tracking Technologies using one of the consumer online tracking choices industry self-regulating sites. If you choose to block Tracking Technologies, certain features of the Site may not work. You cannot disable all Tracking Technologies, such as those that are essential to the functioning of the Site. Pursuant to certain state privacy laws, you may also have the right to opt out of the sale or sharing of your Personal Information for targeted advertising as detailed below in the California Privacy Notice and Supplemental State Privacy Notice Sections of this Policy.

  • Marketing Communications: To provide you with information regarding our services or offerings, we may send you promotional materials or other information via email (“Marketing Communications”). You may choose to stop receiving Marketing Communications via email by clicking on the “Unsubscribe” link located at the bottom of any marketing email we send to you. Please note that certain emails that are transactional in nature may not contain an unsubscribe link or opt-out instructions.

  • Account Information: If you would like to update or delete certain Personal Information related to your account, you can contact us at privacy@smoothieking.com or do so within your account settings.

  1. Contact Us

If you have questions or concerns regarding this Policy, you may contact us using our online contact form, or using one of the following methods:


Mail: Attn: Chief Legal Officer 9797 Rombauer Road, Suite 150, Coppell, Texas 75019

Web Form: https://www.smoothieking.com/contact-us

Email: privacy@smoothieking.com

CALIFORNIA PRIVACY NOTICE

This Section provides additional terms that apply to California Consumers. In the event of a conflict between this Section and the remainder of this Policy, this Section shall take precedence for California Consumers. In this Section only, any capitalized terms not defined in this Policy have the meanings set forth in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, and including its implementing regulations (the “CCPA”).

The Collection, Source, Purpose and Sharing of Your Personal Information.

Categories of Personal Information. In the last twelve (12) months, we have collected the following categories of Personal Information:

  • Identifiers consisting of: real name, postal address, IP address, email address, and other similar identifiers.

  • Internet Activity consisting of: browsing history, search history, and information regarding a consumer’s interaction with an internet website, or advertisement.

  • Professional or employment-related information consisting of: information contained in your application and resume including past jobs and education.

  • Commercial information consisting of: products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.


Categories of Sources from Which Personal Information is Collected. The categories of sources from which your Personal Information is collected are described in Section 1 (Information We Collect).

Purposes for Collecting Personal Information. We use the categories of Personal Information listed above for business purposes as disclosed in Section 2 (How We Use Your Information) and for the following business purposes expressly identified by the CCPA, which fall under one or more of the following categories below:

  • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.

  • Helping to ensure security and integrity to the extent the use of your Personal Information is reasonably necessary and proportionate for these purposes.

  • Debugging to identify and repair errors that impair existing intended functionality.

  • Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us.

  • Providing advertising and marketing services to you, except for cross-context behavioral advertising.

  • Undertaking internal research for technological development and demonstration.

  • Other purposes as expressly authorized by the implementing regulations of the CCPA.

Categories of Our Service Providers or Contractors with Whom Personal Information is Disclosed for a Business Purpose. In the last 12 months we have disclosed all the categories of Personal Information listed above for our business purposes. The categories of Service Providers or Contractors with whom we disclose Personal Information in the last 12 months are described above in Section 4 (Disclosure of Personal Information).

Categories of Third Parties with Whom Personal Information is Sold or Shared. While we do not “sell” Personal Information for monetary consideration, certain information exchange with our advertising and analytics partners regarding certain identifiers may constitute a “sale” or “sharing” of Personal Information as broadly defined under the CCPA. In the last 12 months we have Shared Personal Information consisting of Internet Activity as described above. The categories of third parties with whom we Sell or Share Personal Information in the last 12 months are third parties that provide services related to cross-contextual behavioral advertising. We do not have any actual knowledge that we have Sold or Shared Personal Information of any individual under the age of 16 for monetary compensation or for cross-context behavioral advertising.

Your California Privacy Rights

California Consumers have the right to make the following requests:

  • Right to Know and Access. You have the right to request that we disclose the following information to you regarding our collection and use of your Personal Information:

    • The categories of Personal Information we have collected about you;

    • The categories of sources from which we collect the Personal Information about you;

    • The business or commercial purpose(s) for which the Personal Information was collected, sold, or shared;

    • The categories of third parties with whom we disclose that Personal Information for a business purpose;

    • The specific pieces of Personal Information we collected about you in a format easily understandable to the average Consumer; and

    • The categories of Personal Information that we sold or shared, and the categories of third-party recipients to whom it was sold or shared.


  • Right to Delete. You have the right to request that we delete any of your Personal Information that we collected from you and retained.

  • Right to Opt-out of “Sale” and Certain “Sharing” Practices. You have the right to opt-out of the “sale” and “sharing” of your Personal Information with third parties, as those terms are defined under CCPA. While we do not “sell” Personal Information for monetary compensation, you may limit that we limit “sharing” of your Personal Information.

  • Right to Correct. You have the right to request that we correct inaccurate Personal Information that we maintain about you that you can prove is inaccurate.

  • Right to Non-Discrimination and Retaliation. We will not discriminate or retaliate against you for exercising any of your rights under the CCPA. We may charge a different price or provide a different level or quality of goods or services when that difference is reasonably related to the value of the Personal Information provided to Smoothie King.

  • Right to Limit. You have the right to direct us to limit our use of your Sensitive Personal Information to what is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services, subject to exceptions. We do not collect Sensitive Personal Information.

How to Exercise Your California Privacy Rights

To exercise your California privacy rights, you may submit your request via:

To opt out of the sharing of Personal Information, you may click on the “Do Not Sell or Share My Personal Information” link, which is also available on the footer of our Site.

In addition, some browsers (like Mozilla Firefox, Duck Duck Go, and Brave) and browser extensions (such as Privacy Badger by EFF) support the Global Privacy Control (“GPC”) that can send a signal to websites you visit indicating your choice to opt-out from the sale or sharing of your data for targeted advertising. We have implemented tools such that when we detect a GPC signal, we will make reasonable efforts to treat the signal as request to opt out of selling and sharing. To learn more about the GPC, you can visit its website here.

Verifiable Consumer Request. In order to verify your request, we may require additional information to allow us to reasonably verify you are the person about whom we collected Personal Information, and you must describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to your request. This information may vary depending on the Personal Information we already have. If we are unable to verify your identity as required by applicable laws and regulations, we will decline to comply with your request, and let you know why. We may reject or deny your request as permitted or as required by law. We may charge a fee as permitted by the CCPA, such as to process or respond to your request if it is excessive, repetitive, manifestly unfounded, or if we believe the request is fraudulent or submitted for purposes other than exercising applicable privacy rights.

Authorized Agents. You may only make a request to exercise your rights on behalf of yourself, or a parent or legal guardian may make a request on behalf of their minor child. You also have a right to submit requests to exercise your rights under the CCPA through an authorized agent. If an authorized agent contacts us to exercise the above rights, we will need to verify their identity as well as your identity. We will also require proof of your written authorization to the agent to be your agent and to make the specific request submitted, unless the agent is subject to a Power of Attorney under California probate laws. If the agent is a Power of Attorney under California probate laws, we may require evidence of that status.

Notice of Financial Incentives

Use of our voluntary and opt-in Healthy Rewards program may provide financial benefits, such as discounts rewards, exclusive events, and personalized offers to those who choose to participate. Such program and discounts may be considered to be a “financial incentive” as defined by the CCPA. As a result, we have elected to provide this disclosure. Participation in Healthy Rewards requires you to provide Personal Information in the form of “Identifiers” or “Commercial Information” as defined by the CCPA. Based on our reasonable and good faith estimate, we receive some value from user participation in our loyalty program, though any value will vary by participant depending on frequency of use, which offers and discount a participant takes advantage of, and many other factors. To the extent that such program is considered a financial incentive under the CCPA, you have the right to withdraw from participation at any time by deleting your account or contacting us using the methods described in Section 9 of the Policy.

SUPPLEMENTAL STATE PRIVACY NOTICE

THIS SECTION PROVIDES ADDITIONAL PROVISIONS APPLICABLE ONLY TO RESIDENTS OF STATES WITH CONSUMER PRIVACY LAWS, EXCLUDING CALIFORNIA. This includes Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. Please refer to the Policy above to find detailed information about the categories of personal information we collect, our uses of Personal Information, and our disclosure of Personal Information, along with additional information about our privacy practices. If you have any questions as to whether the following rights apply to you, please contact us as set forth below. If any information in this section conflicts with the main body of this Policy above, the information in this section shall control if you are a resident of one of these states.

State Privacy Rights

Depending on where you live and subject to exceptions permitted by applicable law and verification of your identity, you may have some or all of the following rights:

  • Right to Request Access. You have the right to confirm whether or not we are processing your Personal Information and to access such Personal Information. Depending on your state of residence, you may also have the right to receive a list of specific third parties with whom we disclose Personal Information.

  • Right to Request Data Portability. You have the right to obtain a copy of your Personal Information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another business without hindrance.

  • Right to Know. You have the right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices.

  • Right to Request Correction. The right to request that we correct inaccurate Personal Information that we maintain about you.

  • Right to Request Deletion. The right to request that we delete your Personal Information that we have collected from or about you.

  • Right to Opt-Out of the Sale of Personal Information, Targeted Advertising, and Profiling. The right to opt-out of the sale of Personal Information, the right to opt-out of the use of Personal Information for targeted advertising, and in some states, the right to opt-out profiling in furtherance of decisions that produce legal or similarly significant effects. While we do not sell Personal Information for monetary compensation or engage in profiling in furtherance of our decisions that produce legal or similarly significant effects, we do engage in targeted advertising.

  • Right to Non-Discrimination. The right not to receive discriminatory treatment for exercising your privacy rights. We may charge a different price or provide a different level or quality of goods or services when that difference is reasonably related to the value of the Personal Information provided to Smoothie King.

How to Exercise Your State Privacy Rights

To exercise your state privacy rights for Data Portability or to Delete, Access, Know, or Correct Your Personal Information described in this Policy, you may submit your request to us via:

To exercise your right to opt out of the sale or sharing of your Personal Information for targeted advertising, you may submit your opt-out request by following this link (also available on the footer of our Site): [Do Not Sell or Share link]

We also make reasonable efforts to respond to Global Privacy Control browser signals as opt-out requests where applicable.

Verifiable Consumer Request. We are not required to comply with a rights request if we are unable to authenticate the request using commercially reasonable efforts. In such event, we will either deny the request or request more information from you to help us authenticate the request. Some states permit the submission of privacy requests by an authorized agent. If we receive a request from an authorized agent, we will need to verify and authenticate your identity as the data subject, the agent’s identity, and the agent’s authority to act on your behalf. We may deny a request from an authorized agent if we do not have proof that they are authorized by you to act on your behalf or if applicable state law does not permit requests by anyone other than you. Furthermore, a parent or legal guardian may make a request on behalf of their dependent or non-adult child. We may deny a request if you are unable to prove that you are the custodial parent or legal guardian.

Appeal.

If we reject or deny your request, you have the right to appeal our decision by submitting an appeal. This appeal request must be submitted within 30 days of receiving our rejection of your request either by responding directly to that correspondence or contacting us at privacy@smoothieking.com.

Bona Fide Loyalty Program

Use of our voluntary and opt-in Healthy Rewards program may provide financial benefits, such as discounts rewards, exclusive events, and personalized offers to those who choose to participate. Such program and discounts may be considered to be a “bona fide loyalty program” as defined by some state privacy laws, including Colorado’s Privacy Act. As a result, we have elected to provide this disclosure. Participation in Healthy Rewards requires you to provide Personal Information, including contact information, which is disclosed to our vendors and service providers. Sensitive Personal Information is not required to use Healthy Rewards, and your participation is optional. If you choose not to participate, you may not utilize the benefits of Healthy Rewards but are still able to utilize the Services without an account, since an account is not required for purchase. To the extent that such program is considered a bona fide loyalty program as defined by Colorado Privacy Act, you have the right to withdraw from participation at any time by deleting your account or contacting us using the methods described in Section 9 of the Policy.