Terms of Use

These terms of use, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use") are entered into by and between You and Smoothie King Franchises, Inc. ("Smoothie King” "We" “Our” or "Us"). These Terms of Use govern your access to and use of our website located at SmoothieKing.com (the “Site”) , including any content, functionality and services offered on or through SmoothieKing.com (collectively the "Services"). 

BY ACCESSING OR USING THE SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO COMPLY WITH THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE WITH THESE TERMS OR OUR PRIVACY POLICY, DO NOT ACCESS OR USE THE SERVICES.

SMOOTHIE KING RESERVES THE RIGHT, AT ITS SOLE AND ABSOLUTE DISCRETION, TO MODIFY THESE TERMS OF USE AT ANY TIME. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING TO THE SITE. BY ACCESSING OR USING THE SERVICES AFTER CHANGES ARE POSTED, YOU AGREE TO THOSE CHANGES.

THESE TERMS CONTAIN AN AGREEMENT BY YOU TO RESOLVE DISPUTES THROUGH BINDING ARIBITRATION ON AN INDIVIDUAL BASIS. PLEASE REVIEW THE ARBITRATION SECTION BELOW SINCE YOU ARE GIVING UP CERTAIN RIGHTS, SUCH AS THE RIGHT TO A JURY TRIAL AND THE RIGHT TO SUE SMOOTHIE KING IN A CLASS ACTION LAWSUIT.

1. Privacy Policy. We may collect certain information about you when you access and use our Services. Our collection and use of data is described in our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

2. Content. The Services, including its text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, data, names of products and services, documentation, other components and content, and the design, selection, and arrangement of content, and all intellectual property rights in the foregoing (collectively, ''Content'') are exclusively the property of Smoothie King or, as applicable, Smoothie King’s affiliates, vendors or licensors. Except for the rights expressly granted to you in these Terms of Use, Smoothie King retains all other ownership rights in the Services and Content, including all intellectual property rights.

3. Site Information. We provide the information on the Site and through the Services for general, informational purposes. While we use good faith efforts to keep the information on the Site accurate, we do not guarantee it is accurate, up-to-date, or applicable to you.

4. Account. To use certain features of our Services, including the Healthy Rewards Program, you may be required to complete a new user registration form to create a Smoothie King account (“Account”). You will also be required to create a username and password. You are responsible for maintaining the confidentiality of your username and password. Do not share your username and password with any other person. Any use of the Healthy Rewards Program is subject to the Healthy Rewards Program Terms and Conditions

5. Offers. All offers set forth through the Services are void where prohibited and are subject to additional terms pertaining to the offers. The actual services and products may differ from those displayed or listed on the Services, are subject to availability, availability may be limited in certain areas, and we may change services and products in our sole direction. Prices listed on the website are subject to change and may be changed by us at any time.

6. Payment and Billing. The terms of payment are within our sole discretion and payment must be received by us before we accept an order. You agree to pay all fees or charges for any products or services you purchase in accordance with the fees, charges and billing terms presented to you at the time of purchase by us or any third party acting on our behalf (e.g., a delivery service company) and in effect at the time a fee or charge is due and payable. You must provide us with a valid credit card (Visa, MasterCard, American Express, Discover, or any other issuers accepted by us), charge card, Smoothie King-specific gift card or Smoothie King-specific cash card ("Payment Provider"). You acknowledge and agree that for each order you place through the Service, the full cost of products you order will be assessed against your Payment Provider. You acknowledge and agree that a command originating from you constitutes an authorization for the Service to charge the designated amount and you assume all liability for, and shall promptly pay, any and all such charges. The Service will provide you with reasonable notice of any material modification in the fees charged for the services. You agree to immediately notify us of any change in your billing address or the credit card used for payment hereunder. YOU REPRESENT AND WARRANT THAT (I) THE CREDIT CARD INFORMATION YOU SUPPLY TO US IS TRUE, CORRECT, AND COMPLETE, (II) YOU ARE DULY AUTHORIZED TO USE SUCH CREDIT CARD FOR THE PURCHASE, (III) CHARGES INCURRED BY YOU WILL BE HONORED BY YOUR CREDIT CARD COMPANY, AND (IV) YOU WILL PAY CHARGES INCURRED BY YOU AT THE POSTED PRICES, INCLUDING ALL APPLICABLE TAXES.

7. Text Messaging; Data Rates. When you opt-in to the short code, you will receive marketing messages from the Smoothie King Text Message program and we will send you an SMS message to confirm your signup. You can cancel this service at any time. Just text "STOP" to the short code. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text "HELP" to the short code. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

We are able to deliver messages to the following mobile phone carriers:

Major Carriers: AT&T, Verizon Wireless, Sprint, T-Mobile

Minor Carriers: U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. Message frequency will vary. Carriers are not liable for delayed or undelivered messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can contact us by filling out a form on our Contact Us page: https://www.smoothieking.com/contact-us.

If you have any questions regarding privacy, please read our privacy policy: https://www.smoothieking.com/privacy-legal

By signing-up to receive Text Messages, you are representing that you own or have the exclusive right to use the phone number you provide to us. If you change or deactivate the phone number you provided, you will no longer receive Smoothie King Text Messages at the deactivated phone number. To continue receiving Smoothie King Text Messages, you must opt-in again from your new phone number

8. Use Rights. You may only use the Site and Content for your personal, non-exclusive use, so long as you comply with these Terms of Use, the Privacy Policy, all other terms posted throughout the Site as applicable to you, and all applicable laws, rules and regulations. You may only use the Site and the Content for their intended purposes for which they are made available to you by Smoothie King.

9. Use of Marks. Smoothie King owns certain trademarks, names, logos, insignia, or service marks (''Marks''). You do not have the right to use any Marks except as expressly agreed to in writing by Us. The Services may also contain third-party marks and third-party copyrighted materials, which are the property of their respective owners. Nothing in these Terms of Use grants to you any rights in or to those third-party marks or materials without such third party’s consent.

10. Intellectual Property Rights. The Services and Content are protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Smoothie King or any third party is strictly prohibited and may fully be prosecuted of the law.

11. Copyright Policy. We respect the intellectual property rights of others and we ask that you do the same. We strive to expeditiously remove any infringing material from the Services if we become aware of it.

12. Compliance with Laws. In connection with your access to and use of the Services, you are responsible for complying with all applicable laws, regulations, and rules of all relevant jurisdictions, including all applicable rules regarding online conduct.

13. Feedback and Other Content Submitted by You. If you submit comments or feedback to us regarding the Services or its Content, or any other comments, questions, requests, content or information that is not personal information ("Feedback"), we may use any comments and feedback that you send us in our discretion and without attribution or compensation to you.

14. Children's Information. The Services are not directed at children under the age of thirteen (13) years old. If you are under thirteen (13) years old, you must immediately stop using the Services. Some services, such as the Healthy Rewards Program, will not be available to individuals under the age of eighteen (18).

15. Restrictions on Your Use of the Services. The following actions violate these Terms of Use.

  • You may not copy, duplicate, sell, publish, post, license, rent, distribute, modify, translate, adapt, reverse-engineer, or create derivative works of the Services or Content without Smoothie King’s prior written consent.
  • You may not use the Services for unlawful purposes.
  • You may not submit inaccurate, incomplete, or out-of-date information via the Services, commit fraud or falsify information in connection with your use of the Services.
  • You may not engage in data mining or similar data gathering or extraction activities from the Services. You may not use the Services to harvest email addresses, names, or other information of the users of the Services or to spam other users of the Services.
  • You may not access, use, or copy any portion of the Services or Content, through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms.
  • You may not use the Services to post, transmit, input, upload, or otherwise provide any information or material that contains any viruses or malware.
  • You may not engage in activities that aim to render the Services or associated services inoperable or to make their use more difficult.
  • You may not frame, mirror, or circumvent the navigational structure of any part of the Services.
  • You may not upload, distribute, transmit, or post anything to or through the Services that: (i) is fraudulent, libelous, obscene, pornographic, indecent, violent, offensive, hate speech, harassing, threatening, defamatory, harms another person, or the like; (ii) invades the privacy of another or includes the confidential or proprietary information of another without their written consent, or (iii) is protected by intellectual property rights without the express prior written consent of the owner of such intellectual property rights.
  • You may not engage in any conduct while using the Services that Smoothie King considers inappropriate, unauthorized, or contrary to the intended purpose of the Services.

16. NO WARRANTY. THE SERVICES AND CONTENT ARE PROVIDED ''AS IS,'' AND WITHOUT ANY WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SMOOTHIE KING EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH RESPECT TO THE SERVICES AND CONTENT, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ARISING FROM A COURSE OF DEALING OR USAGE IN TRADE.

SMOOTHIE KING MAKES COMMERCIALLY REASONABLE EFFORTS TO PROVIDE ACCURATE AND RELIABLE CONTENT ON THE SERVICES, BUT NEITHER ACCURACY NOR RELIABILITY ARE GUARANTEED. SMOOTHIE KING DOES NOT WARRANT OR GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SERVICES OR CONTENT. SMOOTHIE KING DOES NOT WARRANT OR GUARANTEE THAT THE SERVICES OR CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE SERVICES OR CONTENT WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.

THE LAWS OF CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF WARRANTIES OR CONDITIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

17. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SMOOTHIE KING OR ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES. AGENTS OR PROFESSIONAL ADVISORS (COLLECTIVELY, THE ''SMOOTHIE KING PARTIES'') BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR CONTENT, OR YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES OR CONTENT, REGARDLESS OF THE FORM OF ACTION, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF A SMOOTHIE KING PARTY HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE.

YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SERVICES OR CONTENT.
WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL THE SMOOTHIE KING PARTIES’ AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR CONTENT, OR YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES OR CONTENT EXCEED $100 U.S.D., EVEN IF ANY REMEDY PROVIDED FAILS OF ITS ESSENTIAL PURPOSE.

THE LAWS OF CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN DAMAGES OR LIMITATIONS OF LIABILITY. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

18. INDEMNIFICATION. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE SMOOTHIE KING PARTIES FROM AND AGAINST ALL LOSSES, CLAIMS, LIABILITIES, DEMANDS, COMPLAINTS, ACTIONS, DAMAGES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, EXPENSES, AND COSTS (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES) THAT ARISE OUT OF OR IN CONNECTION WITH (A) YOUR VIOLATION OF APPLICABLE LAWS, (B) YOUR MISUSE OF THE SERVICES OR ANY CONTENT, (C) YOUR BREACH OF THESE TERMS OR ANY OTHER TERMS ON THE SERVICES, AND (D) YOUR INFRINGEMENT OR MISAPPROPRIATION OF ANY INTELLECTUAL PROPERTY RIGHTS. WE RESERVE, AND YOU GRANT TO US, THE EXCLUSIVE RIGHT TO ASSUME THE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU.

19. Third-Party Websites and Content. The Services may link to third-party websites or contain third-party content. We provide those links and this content as a convenience to visitors to our Services. We are not responsible for examining or evaluating the content or accuracy of third-party websites linked through the Services. Smoothie King does not warrant or endorse any third-party website or content. When leaving the Services, it is the applicable third-party’s terms and privacy policy that govern your use of such third-party site (and such third-party’s use of your personal information), not these Terms of Use.

20. Linking to the Site. You are prohibited from linking to the Site on your website or elsewhere without the prior express written consent of Smoothie King. If Smoothie King grants you a right to link to this Site, certain terms may apply, and Smoothie King reserves the right to revoke such consent at any time. You are responsible for any costs incurred by Smoothie King in enforcing its rights under this Section.

21. Use in the United States.The Services is intended for use in the United States only. We do not guarantee that use of the Services will be available or permitted in any location other than the United States. If you choose to access the Services from a location other than the United States, you do so at your own risk.

THE EXISTENCE OF THE SERVICES OR ANY CONTENT SHALL NOT BE CONSTRUED AS COMPANY OR THE COMPANY PARTIES OFFERING SUCH SERVICES OR CONTENT TO PERSONS IN JURISDICTIONS WHERE THE PROVISION OF SUCH SERVICES OR CONTENT IS PROHIBITED BY LAW.

22. Termination. If you violate applicable laws or these Terms of Use, you are immediately prohibited from further use of the Services or Content, and we may restrict your access to the Services or Content..

  • Discontinuing the Services or Content. Smoothie King may suspend or terminate the Services or any Content, in whole or in part, at any time in its sole discretion for any reason.
  • No Liability for Suspension or Termination. Smoothie King will not be liable to you or anyone else for any damages arising from or related to Smoothie King’s suspension or termination of your access to the Services or the Content, or in the event Smoothie King modifies, discontinues or restricts the availability of the Services or the Content (in whole or in part).

23. Cooperation with Law Enforcement. Smoothie King will cooperate with law enforcement if you are suspected of having violated applicable laws. YOU WAIVE AND HOLD THE SMOOTHIE KING PARTIES HARMLESS FOR ANY COOPERATION WITH, OR DISCLOSURE OF YOUR INFORMATION TO, LAW ENFORCEMENT RELATING TO YOUR SUSPECTED VIOLATION OF APPLICABLE LAWS.

24. DISPUTE RESOLUTION – ARBITRATION. Both parties agree to resolve any disputes arising under these Terms of Use or relating to the Services or the Content through binding arbitration, on an individual basis, as set forth below.

  • WAIVER. YOU UNDERSTAND THAT BY AGREEING TO BINDING ARBITRATION, YOU ARE GIVING UP YOUR RIGHT TO A TRIAL BY JURY. YOU UNDERSTAND AND AGREE THAT BY AGREEING TO BINDING ARBITRATION ON AN INDIVIDUAL BASIS, YOU MAY NOT BRING A CLAIM AGAINST SMOOTHIE KING IN A CLASS ACTION LAWSUIT, AND THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN ONE OR MORE PERSON’S OR PARTY’S CLAIMS IN A CLASS OR PROCEEDING. In the event a court determines that the foregoing is unenforceable, then such claim must be severed from the arbitration and brought in court, subject to Smoothie King’s right to appeal.
  • Good Faith Discussions. You and Smoothie King must first attempt to resolve any dispute by good faith discussions or email. If the parties cannot resolve a dispute with good faith discussions, then either party may submit the dispute to binding arbitration as set forth in these Terms of Use.
  • Rules. You and Smoothie King agree that arbitration will be conducted by the American Arbitration Association (''AAA'') in accordance with its Consumer Arbitration Rules, then in effect and as amended herein (''Rules''). The Rules can be found at: https://www.adr.org/Rules. You and Smoothie King agree that this agreement to arbitrate involves a transaction of interstate commerce and therefore the Federal Arbitration Act will govern the interpretation and enforceability of this agreement to arbitrate.
  • Initiating a Claim. The party desiring to initiate arbitration must provide the other party a Demand for Arbitration in accordance with the Rules and the parties will thereafter mutually agree upon the arbitrator. If the parties cannot agree upon the arbitrator within ten (10) days, an arbitrator will be appointed in accordance with the Rules. 
  • Arbitrator. Arbitration shall be before one (1) arbitrator who shall have exclusive authority to resolve any disputes arising under these Terms of Use or with regard to the Services, including as to the enforceability and/or formation of this agreement to arbitrate made between you and Smoothie King.
  • Location. You agree that arbitration shall take place exclusively in Dallas, Texas. However, where the disclosed claims or counterclaims do not exceed $25,000, the dispute may be resolved by the submission of documents only/desk arbitration (see the Rules for more details). Either party may, however, ask for a hearing, or the arbitrator may decide a hearing is necessary.
  • Time Limit. Any claim by you arising in connection with these Terms of Use, the Services or the Content must be commenced by you within one (1) year of the dispute giving rise to the claim.
  • Confidentiality. The parties will not make any comments or announcements to the public about the subject matter or outcome of any arbitration. 
  • Changes to this Agreement to Arbitrate. If Smoothie King modifies this arbitration provision, you may reject that change by sending Smoothie King written notice within thirty (30) days of our posting of the change, in which case you must immediately stop using the Services.
  • The Arbitrator’s Decision. The arbitrator’s decisions and judgment will be final and binding on the parties but will have no precedential effect. The arbitrator shall not have the authority to award damages outside of those set forth in these Terms of Use.
  • Costs and Expenses. Each party shall pay their own expenses and fees, including their own attorneys’ fees, arising from arbitration, unless the arbitrator determines that your claims were improper or frivolous, in which case the arbitrator may require you to reimburse us for certain fees and expenses in accordance with the Rules.
  • Exceptions. Notwithstanding anything to the contrary in this Section, you and Smoothie King each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s intellectual property rights.

25. Governing Law. Unless expressly prohibited by the law of your place of residence, these Terms of Use, and your access to and use of the Services, are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Venue is exclusively in the state or federal courts, as applicable, located in Dallas County, Texas. The parties expressly agree to the exclusive jurisdiction of those courts.

26. Entire Agreement. These Terms contain the entire agreement between you and Smoothie King with respect to your access to and use of the Services and the Content. In the event of conflict between these Terms of Use and the applicable Privacy Policy, the applicable Privacy Policy will control.

27. Severability. If any provision of these Terms of Use is held invalid, void, or unenforceable, that provision will be severed from the remaining provisions and the remaining provisions will remain in full force and effect. The headings in these Terms of Use are for convenience only and do not affect the interpretation of these Terms of Use.

28. Terms Applicable To New Jersey Consumers. No provision in these Terms of Use will apply to any consumer in New Jersey if the provision limits remedies for (i) negligence, (ii) products liability claims, (iii) the punitive damages laws, (iv) the New Jersey Uniform Commercial Code, or (v) failure to reasonably protect against harm arising from certain criminal acts of third parties (e.g., computer hacking and identity theft). The provisions of these Terms concerning the exclusion or limitation of certain damages are not applicable in New Jersey with respect to statutory damages, punitive damages, loss of data, and loss of or damage to property. Smoothie King reserves all rights, defenses, and permissible limitations under the laws of New Jersey and under the laws of your state.

29. Contact Us. Please direct any questions and concerns regarding these Terms to us at:

                                              Smoothie King Franchises Inc
                                              Attn: Chief Legal Officer
                                              9797 Rombauer Road, Suite 150
                                              Coppell, TX 75019

                                              legal@smoothieking.com